Shipping & Returns

Shipping

FREE SHIPPING ON ALL NORTH-AMERICAN ORDERS ABOVE 40$

  • USA | ORDERS BELOW 40$ | 3.99$ FLAT RATE EXPEDITED SHIPPING (3-6 DAYS)
  • CANADA | ORDERS BELOW 40$ | 4.99$ FLAT RATE EXPEDITED SHIPPING (3-6 DAYS)
  • INTERNATIONAL | 9.99$ FLAT RATE EXPEDITED SHIPPING (6-10 DAYS)

 

Order Confirmation

As soon as you place your order you will receive an order confirmation e-mail to confirm receipt. We will ship your order out within 1-2 days after receiving it and we will then email you your shipment tracking number so you can easily keep a close eye on when your new item(s) will be with you. 

 

 

Returns 

We take great pride in our reputation for quality and comfort so if for any reason you do not absolutely love your purchase, we will gladly issue a refund for the value of the merchandise or exchange your items within 30 days of purchase.

 

Easy Returns & Refunds

In order to return the items you're unsatisfied with:

  1. Email info@pronoir.com and provide the following info: Order # + Items being returned 
  2. You will receive a Return Authorization # back and instructions on where to ship your item to
  3. Once the item is received back we will immediately issue a refund. Your satisfaction is very important to us.

 

Refunds 

Once your return is received and inspected, we will immediately process your refund, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.  You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are unfortunately non-refundable and will be deducted from your refund.

 

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